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Shipments and returns

Shipping your package

Packages are generally shipped within 2 days of receipt of your payment via My Parcel with tracking and delivery without signature.

If you prefer shipping via My Parcel Extra with required signature, there will be an additional charge.

Please contact us before choosing this delivery method.

Whichever shipment you choose, we will provide you with a tracking number that you can use to track your package online.

Shipping costs include handling, packaging and postage.

Handling costs are fixed amounts, while transport costs depend on total weight and inflation.

We recommend that you place your items in an order.

We cannot merge two orders placed separately, so each order will incur a shipping charge.

Your package is shipped at your own risk, but special care is taken with fragile items.

Our boxes are large enough to be able to send your items well protected..